Frequently Asked Questions

What do I do if I have questions about my loan?

Contact us by texting the office at 865-297-5052 for the fastest response. You can also email info@landstruck.com and we will be happy to help you.

Can I pay early or a month ahead of time?

Yes, just make sure when you are making the payment you change the "PAY EXTRA TOWARDS" selection to "NEXT PAYMENT" instead of the "PRINCIPAL" default area. You will also be able to view an itemized list of how your payments are applied in the transactions tab.

Can I Make payments online?

Yes, you can make payments anytime online. We accept Debit Card payments 24/7. If you need to use your bank account (E-Check) you can go to our website and "Make A Special One Time Payment" and we will manually apply it to your account. PROPERTY TAXES: Please make your property tax payment on the website under "Make A Special One Time Payment". Thank you.